The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 55 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Hiking
Horseback riding
Cycling
Bowling
Squash
Archery
Sports trainer
Aerobics
Guest Parking
Electric kettle
Services
Paid shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shoe shine service
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Live entertainment
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Lancaster Terrace,
London,
United Kingdom,
W2 2TY,
Greater London
Map view
street view
Lancaster Terrace,
London,
United Kingdom,
W2 2TY,
Greater London
City landmarks
Park
Hyde Park
1.2
km
Museum
The British Museum
3.4
km
Garden
Buckingham Palace
2.6
km
Museum
Victoria and Albert Museum
2.2
km
Museum
Science Museum
1.9
km
Museum
Natural History Museum
2.2
km
Palace
Kensington Palace
1.2
km
Park
Kensington Gardens
850 m
Marylebone Rd
Madame Tussauds London
3.2
km
Square
Trafalgar Square
3.3
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.0
km
Oxford Street
Oxford Street
2.1
km
87-135 Brompton Rd
Harrods
2.1
km
Museum
National Gallery
3.3
km
Great Central House
Marylebone
2.0
km
Gallery
Wallace Collection
1.7
km
Event hall
Royal Albert Hall
1.5
km
Monument
The Albert Memorial
1.4
km
Park Lane
Marble Arch
1.2
km
Museum
Apsley House
2.1
km
Museum
Design Museum
2.2
km
Art object
Sherlock Holmes Museum
2.9
km
Fountain
Princess Diana Memorial Fountain
1.1
km
Kensington Gardens
Elfin Oak
990 m
Gallery
Lisson Gallery
1.6
km
Monument
Peter Pan Statue
2.2
km
Nearby
Praed St
Paddington
490 m
The Old Police House Hyde Park Hyde Park
The Serpentine
370 m
LondonEngland
Bayswater
520 m
Restaurants
Angelus
340 m
4 Bathurst Street
Pere Michel
350 m
11 Bathurst Street
Park Lounge Bar
120 m
Royal Lancaster Hotel Lancaster Terrace
Rose Garden Restaurant
170 m
4 Lancaster Terrace Hyde Park
The Park Restaurant
160 m
Lancaster Terrace Royal Lancaster London
Bizzarro
350 m
18-22 Craven Road
Corus Hyde Park
280 m
1 Lancaster Gate
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great location
Friendly staff
Limited dining options
High prices
8.4/10
Great
Rooms
8.4
Location
9.5
Service
8.8
Dining
7.8
Guest reviews
8.4/10
based on 22 reviews
5/5
based on 1354 reviews
9.1
9.1/10 based on 5280 reviews
#9 of 1,196 hotels in London based on Tripadvisor
Richard
United Kingdom,
April
2024
7.8/10
The hotel offers clean and nice rooms with great views of the city and Hyde Park, although the 'Handy' feature was not functional during my stay. The service was top-notch, with friendly and polite staff, although there were delays in assisting with luggage. The location is excellent, right next to Hyde Park and Lancaster Gate tube station, making it ideal for exploring London. The dining options were limited and overpriced, especially for breakfast. Overall, a pleasant stay with some minor drawbacks.
Rooms
9.0
The rooms were very clean and well-equipped to a high standard.
Service
8.0
The staff were extremely nice and polite, offering fantastic service despite some delays in assistance.
Location
10.0
The hotel's location is excellent, near key attractions like Hyde Park, Paddington, and Kensington museums.
Dining
5.0
The dining experience was disappointing with limited options and high prices, especially for breakfast.
Facilities
7.0
The hotel offers a range of services, but dining options were lacking.
Great location
Limited dining options
Leslie
United States,
April
2024
9.2/10
Staying at the hotel was a great experience overall. The rooms were immaculate, some with stunning views over Hyde Park, although a bit small. The service was exceptional, with attentive and friendly staff. The location was absolutely perfect, especially for enjoying morning runs in the park. The dining options were exceptional, offering a wide range of delicious choices. The facilities were top-notch and well-maintained.
Rooms
9.0
The room was very clean and spacious with a fantastic view from the 17th floor.
Service
9.0
The staff were all so attentive, ensuring we had exactly what we needed for a relaxing stay.
Location
10.0
The hotel's location is fantastic, especially for those who enjoy starting the day with a run in Hyde Park. It's perfectly situated near Edgware Rd, Oxford St, and the tube network.
Dining
9.0
The dining experience was exceptional, offering a vast array of delicious options. Room service was prompt and delightful.
Facilities
9.0
The hotel's facilities were top-notch and well-maintained, ensuring a comfortable stay.
Aaron
United Kingdom,
March
2024
8.8/10
The hotel had an amazing view of London which looked stunning at night with all the lights, but it could do with a bar that is open during the day. The noise from the next door was a bit disturbing at times, yet the rooms were lovely, and the shower experience was amazing.
Rooms
8.0
The rooms had an amazing view of London and were beautifully appointed, though a bit noisy from next door. The shower experience was lovely.
Service
9.0
The service was incredibly helpful and kind, making my stay truly enjoyable. The excellent location added to a great overall experience.
Location
10.0
The location was just purrfect, with easy access to Oxford Street and a lovely view of Hyde Park. The staff at the Park Restaurant were friendly and very attentive.
Dining
8.0
The dining experience was fantastic value for money for a group of us, although I felt that dining should be included rather than paid separately.
Facilities
9.0
The hotel facilities were great, offering everything I needed for a comfortable stay.
Peter
United Kingdom,
March
2024
9.2/10
My stay at the hotel was absolutely fantastic. The rooms were beautifully designed with luxurious linen, a super comfy bed, and plenty of nice design touches. The location was perfect, and I found the staff to be incredibly accommodating. The dining experience was excellent, and the facilities were top-notch. It was a totally satisfying experience overall.
Rooms
9.0
The rooms were very well designed with luxurious linen and bathroom toiletries. The bed was super comfy, and there were lots of nice design touches.
Service
9.0
All the staff went out of their way to accommodate us, including upgrading our room to an 18th-floor Exec Club suite. They showed real attention to detail, especially with the beautiful tea selection.
Location
10.0
The hotel's location was perfect, right by Hyde Park with lovely views across Kensington Gardens and Hyde Park. It's ideal for attending events in Hyde Park or taking a short trip to Waterloo.
Dining
9.0
The dining options were excellent, particularly the fabulous views over the park. The food was cooked to perfection.
Facilities
9.0
The hotel's facilities were superb, offering everything one could need for a comfortable stay.
friendly staff
pricey dining
Fred
United States,
March
2024
8.2/10
Staying at the hotel was a mixed experience. The rooms, though in need of a revamp, were comfortable and clean, living up to their presentation. The view from the 15th floor overlooking Hyde Park and west London was fantastic. However, the service, while courteous and professional, had some communication oversights. The prime location opposite Hyde Park and Kensington Garden was exceptional, but there were minor nuances in the dining experience with a wide variety but with room for improvement.
Rooms
8.0
The rooms, though dated and in need of a revamp, were very comfortable and clean with a great view of Hyde Park and west London.
Service
7.0
The service was polite and professional overall, with some minor oversights in communication. The staff were welcoming and showed us to our rooms personally.
Location
9.0
The hotel's location opposite Hyde Park and Kensington Garden was exceptional, right next to Lancaster Gate station. The views were stunning, and the staff were friendly and helpful.
Dining
8.0
The dining experience offered a delicious and varied selection with great attention to detail and beautiful park views, but there were a few areas that could be enhanced.
Facilities
9.0
The hotel provided a range of facilities to enhance the stay, ensuring a comfortable and convenient experience for guests.
William
United States,
February
2024
7.8/10
The hotel's rooms, though fairly small for the price, were very clean, well-equipped, and soundproof, perfect for a 4-night stay. The staff were very friendly and welcoming, ensuring a great arrival experience. The location was both too far from the center yet excellent for getting in and out of London. Dining had its ups and downs, with slow service and high prices but also featuring the best breakfast ever. Despite some drawbacks, I am excited to return for breakfast and the amazing rice pudding.
Rooms
8.0
The rooms were clean, well-equipped, and surprisingly soundproof despite the size.
Service
9.0
The staff were very friendly and welcoming, making sure we knew everything we needed.
Location
7.0
The hotel's location by Hyde Park with an upmarket 60s vibe was excellent for easy access in and out of London.
Dining
7.0
The dining experience had its highs and lows, from slow service and high prices to the best breakfast ever.
Facilities
8.0
The in-house Thai restaurant was excellent, adding to the overall experience.
great service
small rooms
Graham
United Kingdom,
February
2024
8.4/10
I loved my stay at this hotel! The location was fantastic, right next to Hyde Park and near the tube station. The rooms, though a bit small, were like new and the fabulous location made up for it. The service was top-notch, with staff going out of their way to show us the bee hives on the roof and the amazing view across London. The dining experience was a real treat, especially with a table overlooking the park, although slightly disorganised and expensive. Overall, a great value for money stay with a few minor hiccups.
Rooms
8.0
The rooms, despite being a bit small, were like new and in a fabulous location.
Service
9.0
The staff was extremely nice and went above and beyond to provide extra service, making our stay special.
Location
9.0
The location couldn't be more practical, just in front of Hyde Park and near the tube station, offering unbeatable convenience.
Dining
7.0
The dining experience was a real treat, with a wonderful choice from the buffet and a fabulous end to our stay overlooking the park, despite being slightly disorganised and costly.
Facilities
9.0
The facilities were great, offering everything needed for a comfortable stay.
Elizabeth
United Kingdom,
January
2024
9.6/10
The hotel had amazing rooms that I didn't want to leave, delightful, clean with all modern conveniences, a wonderful bathroom, and an incredible walk-in shower. The view from the room was the best. However, the dining experience was fantastic with so many delicious options, but if you wanted something else, it was lukewarm. The service was exceptional, from allowing an early check-in after a red-eye flight to always being super helpful. The location was very good, next to the underground and overlooking beautiful Hyde Park. The facilities were top-notch, making my stay faultless.
Rooms
10.0
The rooms were amazing, delightful, clean with all modern conveniences, and a wonderful bathroom. The best view from the room.
Service
10.0
The service was exceptional, from allowing an early check-in after a red-eye flight to always being super helpful.
Location
9.0
The location was very good, next to the underground and overlooking beautiful Hyde Park.
Dining
9.0
The dining experience was fantastic with so many delicious options, but if you wanted something else, it was lukewarm.
Facilities
10.0
The facilities were faultless, providing everything needed for a wonderful stay.
Anthony
United Kingdom,
December
2023
8.6/10
The hotel has a fantastic location right opposite Hyde Park and a short walk from Oxford Street. The rooms are nice but could use some renovation, and there was an issue with noise near the elevator. However, the hotel responded well by refunding an upgrade fee. The service was top-notch, with extremely courteous and friendly staff. The location is unbeatable, close to public transport and key attractions. The dining options were great with a variety of choices. Overall, a good value for the experience.
Rooms
7.0
The rooms were nice but in need of renovation, with noise issues near the elevator.
Service
9.0
The service was excellent with very responsive and friendly staff.
Location
10.0
The location is beautiful, right opposite Hyde Park and close to major attractions.
Dining
8.0
The dining experience was great with a wide variety of choices available.
Facilities
9.0
The hotel offers a range of excellent facilities to enhance the stay.
great location
room renovation needed
Mark
United States,
December
2023
8.6/10
My stay at the hotel was truly exceptional. The rooms were beautifully designed with a great atmosphere and stunning views. While the rooms were equipped with everything you could need, I felt they could have been slightly better compared to other budget hotel chains in the UK. The service was top-notch, with incredibly nice and helpful staff who went above and beyond to ensure I had a memorable experience. The hotel's location was perfect for exploring London, offering easy access to all the attractions. The dining experience was good, but a bit on the expensive side. Overall, a fantastic hotel that I would highly recommend.
Rooms
9.0
The nicest single room hotel room I have stayed in, with great atmosphere and nice views. Equipped with everything you would need.
Service
9.0
The staff were nice and very helpful, providing excellent service in a great location.
Location
10.0
The hotel's location was excellent for accessing London and perfect for winter wonderland, with fantastic views overlooking the park.
Dining
7.0
The dining experience, while delivery was punctual and well-presented, was a bit expensive. It might be better to opt for breakfast outside the hotel for more value.
Facilities
8.0
The facilities were well-maintained and offered everything I needed during my stay.
A.
United Kingdom,
December
2023
8.0/10
I had a mixed experience at the hotel. While the rooms had a retro vibe and the communal spaces were high-end and sleek, the poor air conditioning made it uncomfortably hot at night despite setting the temperature to 18C. The deluxe double room on the eleventh floor overlooking Hyde Park was smaller than expected.
Rooms
6.0
The rooms had a retro vibe and the communal spaces were high-end and sleek, but the poor air conditioning made it very hot at night.
Service
9.0
The service was outstanding, particularly the concierge, who organized complimentary drinks at the bar and a gorgeous dessert platter in our room. The staff were friendly and welcoming, making up for the inconvenience with excellent customer service.
Location
10.0
The location was ideal, just a 5-minute walk from Paddington, with unbeatable access to Hyde Park and the tube stop directly at the hotel. Perfect for Paddington Station and exploring London.
Dining
8.0
Dining was a wonderful experience, appealing to diverse cultures. The buffet selection was stupendous, offering a fabulous view of the park.
Facilities
7.0
The hotel offered a range of facilities such as room service, car hire, dry cleaning, and more, enhancing the overall stay.
Katherine
United Kingdom,
September
2023
9.0/10
The hotel provides a spacious and great place for not just meetings, but also fun activities. The rooms were immaculate with beautiful park views, warm, very clean, and welcoming, perfect for our 3-night stay in London. However, there could be more value for money in some aspects.
Rooms
9.0
The rooms were fit for purpose and impeccable with stunning park views.
Service
9.0
The staff were superb, incredibly professional, helpful, and courteous, making our stay in London very pleasant.
Location
10.0
The hotel's location is perfect, just a 5-minute walk from Paddington, making it easy to explore London attractions like Hyde Park and Oxford Street.
Dining
8.0
The dining experience was exceptional with a wide variety of offerings, although it could be more value for money.
Facilities
9.0
The hotel offers excellent facilities, ensuring a comfortable and convenient stay in London.
Denis
United Kingdom,
September
2023
8.8/10
My stay at the hotel was delightful. The rooms were spotless, a bit small but quiet, and had a nice view outside. It was super clean, comfortable, and quiet, with thoughtful touches like balloons, a complimentary bottle of wine, and a plate decorated with chocolate and sweets. The service was exceptional, especially from the front desk and room service. The location was fantastic, just behind the Lancaster Gate underground station, offering easy access to Hyde Park and transportation. The dining experience was really nice, although a bit pricey. Overall, the hotel provided a great value for the money.
Rooms
9.0
The rooms were super clean, comfortable, and quiet.
Service
9.0
The staff were kind and very attentive, making our trip incredible.
Location
10.0
The location was great, just behind the Lancaster Gate underground station with a view of Hyde Park.
Dining
8.0
The dining was really nice, although a bit pricey.
Facilities
8.0
The hotel offered a wide range of services and amenities.
David
United Kingdom,
August
2023
8.4/10
My stay at the hotel was a mixed experience. The rooms were modern with great amenities, but the air conditioning made them too cold. I was given a wheelchair accessible room that wasn't suitable due to the low sink. The service was professional and attentive, although there was a confusion regarding my room booking. The location was outstanding for its proximity to public transport and attractions, but there was some noise disturbance. The dining experience was superb, offering a diverse buffet selection. Overall, a stay with ups and downs.
Rooms
8.0
The rooms were absolutely spectacular with fantastic modern amenities, but the air conditioning was too much and made them very cold. The wheelchair accessible room I was changed to had a low sink, not suitable for me.
Service
8.0
The service was highly professional and very attentive, although there was a small issue with the room booking confusion.
Location
9.0
The location was outstanding for its proximity to public transport and attractions, but there was some noise disturbance noted.
Dining
9.0
The dining experience was absolutely amazing with an excellent buffet selection.
Facilities
8.0
The hotel offers various services like room service, car hire, laundry, and a pet amenities service.
Mike
United Kingdom,
August
2023
8.6/10
Staying at the Embassy Suite was a delightful experience. The accessible double room exceeded all expectations, with thoughtful amenities and a stunning view of the London skyline. The new on-site car park provided convenient parking options, including designated disabled bays. While the dining might be a bit overpriced, the overall stay was wonderful with exceptional customer service.
Rooms
9.0
The rooms are thoughtfully laid out and very comfortable, offering stunning views of the London skyline and Hyde Park.
Service
9.0
The staff at Embassy Suite was incredibly welcoming and provided exceptional customer service. Special thanks to Monika and Leonie for their fantastic assistance during my stay.
Location
10.0
The hotel's location is ideal, right by the Lancaster Gate Tube Station and across from the beautiful Hyde Park. It offers a quiet retreat in the bustling city of London.
Dining
7.0
While the dining experience may be a bit overpriced, the overall stay at Embassy Suite was fantastic.
Facilities
8.0
The hotel offers a range of facilities to enhance your stay, ensuring convenience and comfort throughout.